1Y Advantage Ultra Service Easy UPS 3S 10 - 15kVA
Part# WADVULTRA-EZ-15
EAN:
APC Advantage Ultra Service Plan - Extended service agreement - parts and labour (for UPS 10-15 kVA) - 1 year - on-site - business hours - response time: NBD - for P/N: E3SUPS10K3I, E3SUPS10K3IB, E3SUPS15K3I, E3SUPS15K3IB, E3SUPS15KHB1, E3SUPS15KHB2
Native product specifications. The product description originates from Cnet. Foxway Distribution accepts no responsibility for error or misinformation in product descriptions from Cnet.
Product specifications
| Product Description | APC Advantage Ultra Service Plan - extended service agreement - 1 year - on-site |
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Full Contract Period | 1 year |
| Location | On-site |
| Response Time | Next business day |
| Service Availability | Business hours |
| Covered Configurations | UPS 10-15 kVA |
| Designed For | P/N: E3SUPS10K3I, E3SUPS10K3IB, E3SUPS10KH, E3SUPS10KHB, E3SUPS10KHB1, E3SUPS10KHB2, E3SUPS15K3I, E3SUPS15K3IB, E3SUPS15KH, E3SUPS15KHB, E3SUPS15KHB1, E3SUPS15KHB2 |
General features
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | Business hours |
| Covered Configurations | UPS 10-15 kVA |
PIMItemProductDetailedSpecH0000020
| Service & Support | Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - availability: business hours ¦ Technical support - preventive maintenance - 1 year - on-site - availability: business hours - 1 incident per year ¦ Technical support - remote monitoring - 1 year - availability: 24 hours a day / Monday-Sunday |
Compatible with
| Designed For | P/N: E3SUPS10K3I, E3SUPS10K3IB, E3SUPS10KH, E3SUPS10KHB, E3SUPS10KHB1, E3SUPS10KHB2, E3SUPS15K3I, E3SUPS15K3IB, E3SUPS15KH, E3SUPS15KHB, E3SUPS15KHB1, E3SUPS15KHB2 |
Specifications
Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.
- Comprehensive escalation and corrective actions process
In order to resolve outages as quickly as possible and to keep such event from recurring, APC follows a rigorous escalation process that includes in depth root cause discovery and corrective actions practices. - Corrective maintenance
As part of our Preventative Maintenance Service, APC will proactively schedule maintenance visits for issues discovered during our Escalation and Corrective Actions process. - Free firmware upgrades
Part of maintaining your system is ensuring the unit is operating with the most recent firmware version. Firmware upgrades are provided at no extra charge. All Preventive Maintenance contracts include free firmware upgrades. - Functional verification
During each Preventive Maintenance visit, our Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start. - Logistics coordination
APC will coordinate the logistics of your installation, from hardware delivery to scheduling installation technicians, ensuring a smooth installation process from start to finish. - On site troubleshooting
While on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken. - Proactive monitoring
By utilizing customer-specific and global trending techniques, remote monitoring professionals can proactively identify and anticipate physical infrastructure threats before they occur. - System cleaning
Cleaning your system of dust and grime accumulated during normal operation will extend the life of the hardware. - Written summary report
APC project managers will provide you with written reports to keep you informed of the progress of your project.